ENGAGE Workbook

Engage Workbook

ENGAGE others by asking for their help

Engagement is a point of maximum agreement and commitment that ensures full commitment, which is essential for top results. Organizations that have high employee engagement scores have higher productivity and higher profits. Managers can create higher engagement and see the impact it has on turnover, employee morale, and creativity through, in part, their communication.

Engagement requires consistency and a plan of action.

Engagement Exercise

Develop a plan to create engagement by following the communication steps below:

1. Ensure everyone understands the overall organization’s goals and strategies and how they relate to the discussion. Conduct team meetings on your team’s purpose and mission and how flawless execution impacts the overall organization. Record the overall organization’s goals and strategies and how they relate to your team’s purpose and mission below:

2. During the meeting, communicate the link between the group’s or team’s goals and mutual interests to the organization’s overall goals. Record the linkage below:

3. During future meetings and other interactions with your team, draw out team members to find out what is on their minds and what their ideas are.

4. Make sure your employees and peers feel respected and comfortable when they are expressing their ideas, regardless of their role or position in the organization. How will you accomplish this?

5. Who will you have to draw out (because they are normally reserved)?

6. When someone is not onboard and resists taking action, ask for the individual’s help with solving a particular problem or implementing an initiative. Who are the likely resisters?

7. When you need follow through or suspect passive-aggressive behavior, ask, “Will you support this decision?” If they will not, ask, “What can we (I) do to ensure you and your team will support it?”

8. Reinforce individual personal accountabilities by explaining how they relate to the overall organization’s goals. Record how the individual accountabilities relate to the organization’s goals.